Occupant Engagement

Photo: Microsoft


Building occupants and operators play a key role in determining whether or not a building is sustainable. Their day-to-day choices significantly impact energy use, water use, purchasing, and waste management practices.

But you don’t have to wait until the building is occupied to influence occupants. Forward-thinking design is at the heart of effective occupant engagement. Here we look at social science research as well as more anecdotal case studies, and we share what actually works and why.