Post-occupancy Evaluation


Many people associate POEs with a one-time online survey provided to occupants. There’s actually much more to a holistic post-occupancy review. A complete POE includes hard data as well as occupants’ satisfaction with the space.

A full post-occupancy evaluation will likely examine several of the following:

  • energy and water performance

  • performance of the indoor environment—air quality, thermal comfort, acoustics, lighting, and ventilation

  • usability of systems and spaces

  • occupant behavior

The design team then compares measured data, interview and focus group results, and ethnographic observations to the original design intent in order to determine the success of the project.

Here you’ll learn about different types of POE and find strategies for developing your own project-specific evaluation that can meet multiple goals.