Primer
Post-Occupancy Evaluations: Ignorance Isn't Bliss
POEs tell you everything you ever wanted to know about your buildings. Don't be afraid to ask.
by Paula Melton and Nadav Malin
June 3, 2013
The ribbon is cut, the plaque is mounted, and the design awards have already started piling up. Punch it in!
Meanwhile, some occupants are shivering in multiple sweaters, others are blocking glare with umbrellas, and not even the facility manager can figure out how to turn off the lights in the third-floor men’s room. How will the design team know?
