Can TimberSIL Manufacturer 'Make It Right'?
February 3, 2014
TimberSIL is designed to resist decay, insect damage, and fire without the pesticides and heavy metals commonly used in treated wood, but it has had its share of trouble over the roughly 10 years it has been around. Most of that has had to do with navigating regulations and building distribution channels, and the company had appeared to put the worst of that behind it.
However, a recent spate of news stories is potentially more damaging—questioning the quality and durability of the product itself, as well as TTT’s responsiveness to warranty claims. Having been excited by TimberSIL’s promise as early as 2004 due to it nontoxic sodium-silicate treatment process, EBN tried to get to the bottom of the recent complaints.